Unhelpful empathy

Well-trained therapists fail even while doing all the “right” things

“I know exactly what you are going through!”

Unhelpful empathy involves the therapist performing the listening skills that scientists have defined as good and empathic; however, the sum of the parts is a total empathic failure.

The Robot

Accurate understanding without emotion

The Bleeding Heart

Emotion without understanding

The Shoe Stealer

Overly identified empathy

The Know-it-all

Avoidant empathy

The Flourless Cake

Out-of-alignment empathy

Dr. Lord is a board certified, licensed psychologist who innovates AI mental health interventions. Her mission is to help people learn how to listen.👂🏼💗🦻🏽